Post by account_disabled on Nov 15, 2023 4:02:54 GMT
After clarifying the details , it turned out that Katya , delighted at the promised discount , ran to the store on the same day for a repeat purchase. And the client had not yet had time to convey information about the promotion to the employees. Due to failures in the transmission of information , we received negative feedback , the subscriber was left offended , the client blames you for this. How to avoid such situations? make it a rule to check with the client in advance when we launch a new promotion tell your subscriber the exact start and end dates of the promotion indicate to the subscriber all the mandatory conditions of the promotion ask the subscriber when he will take advantage of the promotion convey to the client complete information received with dates and names Mantra.
Alive A template of answers that s why it s a template to take as a photo editing servies basis. But don't forget that people like to communicate with real brands , not bots or robots. When responding to clients , change the wording , add emoticons , add gifs to your replies , if your communication style allows. Mantra No. Monitor reviews and comments This is important to do because people write reviews in brand groups , on their pages , on third party sites and wherever they want. We recently wrote in a blog about how to do monitoring . Read it , it's useful. Summing up Let us add that if, after reading the article, you realized that you made mistakes when communicating with clients , do not be upset. Your own experience is priceless.
The main thing is not to step on the same rake. We have protected you from this As a bonus, we have created for you a checklist of SMM actions for every day regarding customer support , so that you or your employees never forget to properly conduct customer support. Print and enter into work pick up the checklist . And remember , when communicating on social networks, always imagine that you are having a conversation offline. Good luck! What do your clients say about you? Services and manual search for mentions of the company A company's reputation is the first thing a modern consumer pays attention to. Let s read the reviews first, Have you seen what they write about them.
Alive A template of answers that s why it s a template to take as a photo editing servies basis. But don't forget that people like to communicate with real brands , not bots or robots. When responding to clients , change the wording , add emoticons , add gifs to your replies , if your communication style allows. Mantra No. Monitor reviews and comments This is important to do because people write reviews in brand groups , on their pages , on third party sites and wherever they want. We recently wrote in a blog about how to do monitoring . Read it , it's useful. Summing up Let us add that if, after reading the article, you realized that you made mistakes when communicating with clients , do not be upset. Your own experience is priceless.
The main thing is not to step on the same rake. We have protected you from this As a bonus, we have created for you a checklist of SMM actions for every day regarding customer support , so that you or your employees never forget to properly conduct customer support. Print and enter into work pick up the checklist . And remember , when communicating on social networks, always imagine that you are having a conversation offline. Good luck! What do your clients say about you? Services and manual search for mentions of the company A company's reputation is the first thing a modern consumer pays attention to. Let s read the reviews first, Have you seen what they write about them.